Refund Policy

At M&P Mobile Maintenance, we strive to provide high-quality mobile maintenance services and ensure customer satisfaction. Since payment is collected only after services are completed, please take note of our refund and cancellation policy below.

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1. Cancellation Policy

• If you need to cancel or reschedule your service, please notify us at least 24 hours before your scheduled appointment to avoid any cancellation fee.

• If a service is canceled less than 24 hours before the scheduled time, a $50 fee may apply.

2. Dissatisfaction with Service

• If you are dissatisfied with the service provided, please contact us within 30 days of the service completion. We will assess the situation and, depending on the issue, either:

  • Fix the issue at a discounted rate or

  • Resolve it free of charge (at our discretion).

• We do not offer refunds after the service has been completed unless the service is deemed unsatisfactory due to our error or oversight.

3. Non-Refundable Services

• Once a service has been completed and payment has been made, no refund will be issued.

• If the service was completed according to the agreed terms and specifications, there will be no refund offered for dissatisfaction with the results.

4. How to Request a Refund

• If you wish to request a refund, please contact us directly at mpmobilemaintenance@gmail.com or call 970-631-4310. Provide details of your issue, and we will review your request and respond accordingly.